Our client is a leading visual effect company to design and deploy stage lighting installation. In order to develop a custom desktop application to configure and calibrate the lighting set-up, the client outsourced the development work to a software developer supplier. The supplier failed to deliver the solution on multiple times, and the non-functioning software raised serious quality concerns. The client decided to involve our experts to perform a quality assessment on the supplier’s delivery, and to issue and “Expert Opinion” on its findings.
SnapSoft performed an on-site analysis analyzing:
Furthermore, we developed integration tests based on the specifications, which could demonstrate an objective measure to assess the quality of the deliverable.
As a result, SnapSoft objectively demonstrated significant evidence on the short-comings of the project. We clearly pointed out that the failure originated from the supplier’s responsibilities as the code-base was ill-managed, and in some cases even the technical competence of the supplier was questionable.
The client ceased the business relationship with the mal-performing supplier and contracted SnapSoft to take-over the role. We successfully delivered the custom made desktop application on-time and under-budget.
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